In fact, you could offer old customers a window of opportunity to buy new licenses that would also remain locked at the old pricing model. The old customers remain very happy and appreciate the recognition. You keep the customers who have been supporting you at their pricing level and onboard new customers under a new model. Simply put, from my perspective, what they have probably accomplished with this is to have lots of customers question the expense and take the time to investigate alternatives. I never even thought about the license cost until they sent out an email with a nearly 25% (from memory) cost increase. Like I said, we've been on this for a while. > it's far simpler IMO (and cheaper) to just buy IDEA Ultimate and install the language packs you need. Are you talking about the All Tools pack?
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